Any job has two sides to it: 'what' and ‘how'. Often, when choosing supplier we focus on what needs to be done and hire someone based on the quality of their previous work.

While I’m happy with the quality of Jordan's work, you can decide for yourself. So I’m going to focus on the ‘how’ element of working with him.

First, he listened to the brief, and delivered not only to the letter but to the spirit of it. Sometimes it required thinking one step ahead or proposing solutions that were different from suggested in the brief. And in most cases those ideas were better solutions than those initially planned by myself.

One of Jordan’s strengths is client management skills. Jordans was really good with proactively managing time and associated costs, giving advance warning when the prepaid time was approaching the limit so I could make a call on whether I want to go ahead or switch to another job, etc.

One of sensitive areas was creeping scope of some elements of the project — what looked like a simple fix turned into a significant workload, with implications on cost and timing. Jordan was very good at communicating those things with clear rationale and options.

Happy to recommend Jordan’s services to anyone.